𝙌: 𝙒𝙝𝙖𝙩 𝙞𝙨 3D Personalised Photo Craft?
𝘈: Our craft designers will use your favourite photos to design and craft them into a frame, where it can be a nice keepsake or home decor or a gift to your loved one.
𝙌: What are included?
- 23 X 23 cm Frame (choice of White or Black Frame colour only)
- Photo quality paper print for your photo
- Decorative crafting materials
- Work create & design by our creative craft designers
- Complimentary packaging materials include box, gift wrapping, From this Moment tote bag and optional personalised greeting card (wallet size)
- Complimentary delivery services to your preferred address in Singapore only
𝙌: How to proceed ordering?
Step 1) Complete and submit Questionnaire by clicking below:
Step 2) From above, select your Frame Colour (Black, White, or leave it to the crafter) and whether you wish to add fairy lights (batteries included)
Step 3) Add to Cart and proceed to make Full Payment.
𝙌: What is the timeline from the start of order confirmation to delivery?
𝘈: Upon Order confirmation, maximum 7 working days for item to be delivered to you.
𝙌: What is order confirmation?
𝘈: Order Confirmation is when order form questionaire is completed and submitted, and at the same time full payment made.
𝙌: How does the complimentary packaging look like?
𝘈: Please note that wrapping paper pattern varies according to-date availability. Some clients choose to opt-out of the wrapping paper as they are not presenting it as a gift, hence the packaging will be just the packaging box and From This Moment Tote Bag.
𝙌: How do I opt out wrapping / greeting card?
𝘈: A representative from From This Moment will connect with you to your mobile number after the 3D photo craft frame is done up to check if you require wrapping and personalised greeting card (wallet size), before delivery.
𝙌: How many photos can I select?
𝘈: For this Classic Series Frame size 23 X 23 cm, we recommend you to select from minimum 1 photo up to maximum 5 photos.
𝙌: Do I get to see the done up design work before delivery?
𝘈: Yes, a representative from From This Moment will connect with you to your mobile number and send you a picture of the done up work.
𝙌: How do I inform the greeting message that I want to include in the complimentary wallet sized greeting card?
𝘈: A representative from From This Moment will connect with you to your mobile number after the 3D photo craft frame is done up to check with you your prefered personalised greeting message. This is optional, some clients choose to opt this out as they do not require.
𝙌: How do I know when is the delivery date?
𝘈: A representative from From This Moment will connect with you to your mobile number to arrange a delivery date and estimated time with you.
𝙌: Do I get to be involved in the design?
A: No, leave the designing and crafting works to our dedicated team of craft designers while you enjoy and focus on your daily affairs.